HEALTHCARE COMMUNICATIONS INFRASTRUCTURE

Patients forget 80% of what their doctor says.

Every patient deserves to understand what their doctor told them —
in their language, at 2am, when
the anxiety peaks.

The only healthcare communications infrastructure built for every stakeholder — from the bedside to the boardroom.

Nurse using a tablet with holographic clinical dataEvidence-Based Decision Support
AI Nurse Concierge
24/7 Clinical Support
Clinician viewing multilingual learning modulesPersonalized Skilling & Education
Multilingual Healthcare
10+ Languages
Patient chatting with an AI assistant at homeClear Healthcare Conversations
AI Patient Concierge
24/7 Patient Support
Doctor showing educational medical videos to a patientDoctor Empowerment
Patient Education
600+ Medical Videos
Support specialist on a compliance training callPharma Concierge Support
Compliance LMS
Train - Track - Comply
AI assistant helping a patient and doctor at nightVisual Healthcare Communication
Care That Never Sleeps
24/7 AI Support
Nurse using a tablet with holographic clinical dataEvidence-Based Decision Support
AI Nurse Concierge
24/7 Clinical Support
Clinician viewing multilingual learning modulesPersonalized Skilling & Education
Multilingual Healthcare
10+ Languages
Patient chatting with an AI assistant at homeClear Healthcare Conversations
AI Patient Concierge
24/7 Patient Support
Doctor showing educational medical videos to a patientDoctor Empowerment
Patient Education
600+ Medical Videos
Support specialist on a compliance training callPharma Concierge Support
Compliance LMS
Train - Track - Comply
AI assistant helping a patient and doctor at nightVisual Healthcare Communication
Care That Never Sleeps
24/7 AI Support
Patient and clinicians connected after office hoursAnswers Beyond Office Hours
Connected Healthcare
Seamless Care Support
Care teams linked by a central intelligence hubIntelligence at Every Touchpoint
Clinical Evidence Support
Trusted Medical Insights
Doctor acting on clinical insights on a tabletFrom Insight to Action
Clinical Readiness
Information When Needed
Clinician retrieving medical knowledge instantlyScience Without the Search
Medical Knowledge Access
Faster Trusted Answers
Clinician reviewing an engagement timelineEvery Interaction, Accounted For
Healthcare Engagement
Track Every Interaction
Clinician guiding personalized care on a tabletKnowledge That Moves Healthcare
Personalized Care Support
Start to Follow-Up
Patient and clinicians connected after office hoursAnswers Beyond Office Hours
Connected Healthcare
Seamless Care Support
Care teams linked by a central intelligence hubIntelligence at Every Touchpoint
Clinical Evidence Support
Trusted Medical Insights
Doctor acting on clinical insights on a tabletFrom Insight to Action
Clinical Readiness
Information When Needed
Clinician retrieving medical knowledge instantlyScience Without the Search
Medical Knowledge Access
Faster Trusted Answers
Clinician reviewing an engagement timelineEvery Interaction, Accounted For
Healthcare Engagement
Track Every Interaction
Clinician guiding personalized care on a tabletKnowledge That Moves Healthcare
Personalized Care Support
Start to Follow-Up
Patients and clinicians connected by medical AIHealthcare Communication, Reimagined
Medical AI Expertise
Trusted Healthcare Knowledge
Patient questions flowing into physician decisionsFrom Patient Questions to Physician Decisions
Healthcare Intelligence
Connected Clinical Knowledge
Care team collaborating around a central AI hubConnect. Inform. Engage.
Smart Healthcare Support
Every Care Step
Bedside care linked to boardroom analyticsFrom Bedside to Boardroom
Connected Healthcare Teams
One Intelligent Platform
Multiple healthcare roles connected in one workflowEvery Role. Every Workflow. Connected.
Healthcare Workflow AI
Teams - Data - Knowledge
Unified platform linking patients, clinicians and teamsOne Platform. Every Healthcare Conversation.
AI Healthcare Platform
Patients - Clinicians - Teams
Patients and clinicians connected by medical AIHealthcare Communication, Reimagined
Medical AI Expertise
Trusted Healthcare Knowledge
Patient questions flowing into physician decisionsFrom Patient Questions to Physician Decisions
Healthcare Intelligence
Connected Clinical Knowledge
Care team collaborating around a central AI hubConnect. Inform. Engage.
Smart Healthcare Support
Every Care Step
Bedside care linked to boardroom analyticsFrom Bedside to Boardroom
Connected Healthcare Teams
One Intelligent Platform
Multiple healthcare roles connected in one workflowEvery Role. Every Workflow. Connected.
Healthcare Workflow AI
Teams - Data - Knowledge
Unified platform linking patients, clinicians and teamsOne Platform. Every Healthcare Conversation.
AI Healthcare Platform
Patients - Clinicians - Teams

The Problem We Exist To Solve

Healthcare's communication crisis is costing lives — and billions.

80%

of medical information forgotten immediately after a doctor's visit

Kessels, R.P.C. (2003). Patients' memory for medical information. J R Soc Med.

$1.7B

in malpractice payouts annually tied to communication failures

CRICO Strategies, Malpractice Risks in Communication Failures (2015)

30–50%

of patients don't take medications as prescribed, driving $300B in avoidable costs

WHO Adherence Report, 2003; NEHI, 2009

20%

of Medicare patients readmitted within 30 days — often preventable with better discharge education

CMS HRRP / NEJM, 2013

Twelve Solutions. One Platform.

Built for every stakeholder in healthcare.

From the patient at 2am to the MSL in the field — every role, every workflow, one audit trail.

PatientIQ

SOLUTION 1

Patient engagement — not just education

Multilingual video education — oncology, psychiatry, chronic disease. Delivered at home, in clinic, in the patient's own language. Comprehension tracked. Timestamp verified.

  • Multilingual Education
  • Mobile Delivery
  • Comprehension Tracking
  • 500+ Videos

ComplianceIQ

SOLUTION 2

BEYOND LMS. BUILT FOR COMPLIANCE

Role-based training with compliance records & audit trails. Timestamped completions, stored certificates, exportable records. HIPAA-aligned (USA), MHLW/PMD-aware (Japan), NABH-ready (India). Live in 30 days.

  • Role-based Learning
  • Audit Trail
  • Completion Tracking
  • Global Compliance

AI Concierge

SOLUTION 3

A nurse who never sleeps, in any language

Live AI nurse in Japanese and English — answers patient questions at 2am, handles pre-admission and post-discharge follow-up. Already running at Japan's top home-nursing franchise.

  • AI Care Assistant
  • Multilingual Support
  • Pre & Post Care
  • 24×7 Assistance

PatientIQ Concierge

SOLUTION 4

AI for patients — at 2am, in their language

AI nurse answering patient questions after discharge — based on their own discharge instructions and PatientIQ videos. Pre-admission prep and post-discharge follow-up. Already live at home-nursing franchise.

  • AI Patient Assistant
  • 24×7 Answers
  • Care Guidance
  • Follow-up Automation
Live Soon

DocIQ Concierge

SOLUTION 5

UNBIASED PHYSICIAN INTELLIGENCE COLLECTION

Unbiased, current. Build trusted memory + upload journals + making it your memory data. Concierge enables independent RAG across journals and FDA updates. Team FAQs visibility. Physician-owned, not pharma-driven.

  • Medical Knowledge AI
  • Literature Search
  • Journal Summaries
  • Trusted Evidence
Live Soon

DetailIQ

SOLUTION 6

Close the loop between physician and MR

Pharma-pushed branded videos delivered to physicians through the MR for records as sent. Comm-tagged, branded drug name, promotional. Switch to Concierge mode for FDA-approved RAG field queries.

  • Branded Video Detailing
  • Engagement Analytics
  • MR Tracking
  • Instant Sharing
Live Soon

DetailIQ Concierge

SOLUTION 7

PHARMA-SOURCED — TRANSPARENT, FIELD-READY

MR sent videos, physicians ask questions. DetailIQ Concierge answers using approved pharma data—faster than searching. Transparent responses with clear sources and full pharma data control.

  • AI Detailing Assistant
  • Product Q&A
  • Approved Content Only
  • Instant Responses
Live Soon

MR Concierge

SOLUTION 8

Rehearse Before You Walk In. Every Time

The MR's personal preparation engine. Rehearse conversations, test product knowledge, simulate physician questions — all against FDA-approved content only. No off-label. No grey areas. Walk into every physician visit prepared, compliant, and confident.

  • AI Roleplay
  • Objection Handling
  • Performance Feedback
  • Visit Readiness
Live Soon

MSL Concierge

SOLUTION 9

Three Data Switches. One Compliant Field Tool

Independent scientific exchange for MSLs. Three independent data switches — FDA-approved data, company data, public scientific literature. MSL controls scope per conversation. Built for the regulatory reality.

  • Scientific Exchange
  • Literature Library
  • Three Data Switches
  • Compliance Guardrails

CourseIQ

SOLUTION 10

TOPIC IN. CERTIFIED MEDICAL COURSE OUT

Give title or upload a slide. Get a physician-reviewed, certified visual medical course. Scene-to-video, Scene-to-animation, custom course builder. For hospitals, pharma, and medical societies.

  • AI Course Builder
  • Avatar Presenter
  • Certification Ready
  • Multilingual Courses

ContentIQ

SOLUTION 11

Studio-quality video, no studio required

In-house medical-grade video production — avatar-led, physician-reviewed, multilingual. 100s of videos across MSL, patient education & HCP training. Every asset audit-trail ready from publish.

  • AI Video Studio
  • Multiple Avatars
  • 10+ Languages
  • Fast Production

HIQ Medipoint

SOLUTION 12

A waiting room that teaches while patients wait

Patient Health Awareness Station — Your Health Communication Simplified!

  • Waiting Room TV
  • Health Awareness
  • Clinic Branding
  • Multilingual Content
HEALTHCARE COMMUNICATION INFRASTRUCTURE

Every solution above runs on one communication infrastructure foundation:the timestamp is your defence.

Every interaction across all twelve solutions — patient comprehension confirmed, MR rehearsal logged, MSL exchange recorded, staff training certified — creates a timestamped, audit-ready record. Not as a reporting tool. Not as a bolt-on. As the architectural foundation of how HealthIQ+ works.

The timestamp across every communication and access point is your defence, not your liability.

Timestamped evidence & analytics from day one

Every PatientIQ view, every ComplianceIQ completion, every MR Concierge rehearsal session — logged automatically. No setup required.

Comprehension confirmed, not assumed

PatientIQ tracks understanding — not just views. You know what the patient retained, before the procedure begins.

Audit trail — always on

Every claim pre-answered. Every consent supported. Legal team has the full record from day one — not scrambling to reconstruct it after the fact.

Three regulatory environments — one platform

HIPAA-aligned · USA — NABH-ready · India — MHLW/PMD Act-aware · Japan. Commercial and medical affairs data rails always separate.

Every answer traceable to its source

Medical content stays connected to the approved evidence base. Medical affairs and compliance teams can verify the source — not trust a black box.

“The first doctor I gave the tool to revised his video 56 times. He paid for one. That told me everything.”

— Hemant Kumar Setya, Founder & CEO · HealthIQ
WHO WE SERVE

Built for every stakeholder in the Healthcare Ecosystem

From the patient's inbox to the hospital's compliance dashboard — one system serves all.

Hospitals & Health Systems

Legal defensibility, HCAHPS scores, audit trail, EHR integration.

Smarter, Safer, Compliant Care

  • Reduce Risk – Lower malpractice & penalties
  • Improve Learning – Better patient understanding & recall
  • Ensure Compliance – Standardized, audit-ready communication
  • Reduce Burnout – Less clinician workload

Pharma & Life Sciences

One Platform. One Audit Trail. Zero Regulatory Exposure.

Unified Therapy Enablement Platform

  • Drive Therapy Adoption – End-to-end enablement across all teams
  • Field-Ready Teams – MSL prep, MR training & onboarding
  • Medical Education – Consistent, scalable knowledge delivery
  • Built-in Compliance – Audit trails for every interaction

Home Health & Nursing

AI concierge for reimbursement, protocols, 24/7 staff support.

AI-Driven Home Nursing Efficiency

  • AI-Powered Nursing – Smart support for daily care delivery
  • Save 20 Min X 5 Calls/Day – Boost nurse efficiency at scale
  • Instant Q&A – RAG-based answers for routine queries
  • Scale Without Hiring – Grow operations with no added headcount

Medical Device Companies

Training courses, risk management, certification programs.

Simplify Quality Risk Training

  • Annual quality risk updates — simplified
  • FDA advisory experience – Baxter, Stryker
  • Audit-ready training – FDA post-market surveillance
  • Certification-ready modules

Medical Societies & Education

CME pathways, member education, oncology content libraries.

Transform Healthcare Communication

  • Member Benefit Program — societies offer HealthIQ+ access as a membership benefit.
  • Oncology, psychiatry, primary care.
  • Active across US societies – 9+ states

Ready to build healthcare communications infrastructure?

  • Three countries
  • No IT project
  • Branded portal live in days
  • Audit trail active from day one
  • Patents pending
Live soon