Patients forget 80% of what their doctor says.
Every patient deserves to understand what their doctor told them —in their language, at 2am, when the anxiety peaks.
The only healthcare communications infrastructure built for every stakeholder — from the bedside to the boardroom.
The Problem We Exist To Solve
Healthcare's communication crisis is costing lives — and billions.
80%
of medical information forgotten immediately after a doctor's visit
Kessels, R.P.C. (2003). Patients' memory for medical information. J R Soc Med.
$1.7B
in malpractice payouts annually tied to communication failures
CRICO Strategies, Malpractice Risks in Communication Failures (2015)
30–50%
of patients don't take medications as prescribed, driving $300B in avoidable costs
WHO Adherence Report, 2003; NEHI, 2009
20%
of Medicare patients readmitted within 30 days — often preventable with better discharge education
CMS HRRP / NEJM, 2013
Twelve Solutions. One Platform.
Built for every stakeholder in healthcare.
From the patient at 2am to the MSL in the field — every role, every workflow, one audit trail.
PatientIQ
SOLUTION 1Patient engagement — not just education
Multilingual video education — oncology, psychiatry, chronic disease. Delivered at home, in clinic, in the patient's own language. Comprehension tracked. Timestamp verified.
- Multilingual Education
- Mobile Delivery
- Comprehension Tracking
- 500+ Videos
PatientIQ Concierge
SOLUTION 2AI for patients — at 2am, in their language
AI nurse answering patient questions after discharge — based on their own discharge instructions and PatientIQ videos. Pre-admission prep and post-discharge follow-up. Already live at home-nursing franchise.
- AI Patient Assistant
- 24×7 Answers
- Care Guidance
- Follow-up Automation
DocIQ Concierge
SOLUTION 3UNBIASED PHYSICIAN INTELLIGENCE COLLECTION
Unbiased, current. Build trusted memory + upload journals + making it your memory data. Concierge enables independent RAG across journals and FDA updates. Team FAQs visibility. Physician-owned, not pharma-driven.
- Medical Knowledge AI
- Literature Search
- Journal Summaries
- Trusted Evidence
DetailIQ
SOLUTION 4Close the loop between physician and MR
Pharma-pushed branded videos delivered to physicians through the MR for records as sent. Comm-tagged, branded drug name, promotional. Switch to Concierge mode for FDA-approved RAG field queries.
- Branded Video Detailing
- Engagement Analytics
- MR Tracking
- Instant Sharing
DetailIQ Concierge
SOLUTION 5PHARMA-SOURCED — TRANSPARENT, FIELD-READY
MR sent videos, physicians ask questions. DetailIQ Concierge answers using approved pharma data—faster than searching. Transparent responses with clear sources and full pharma data control.
- AI Detailing Assistant
- Product Q&A
- Approved Content Only
- Instant Responses
MR Concierge
SOLUTION 6Rehearse Before You Walk In. Every Time
The MR's personal preparation engine. Rehearse conversations, test product knowledge, simulate physician questions — all against FDA-approved content only. No off-label. No grey areas. Walk into every physician visit prepared, compliant, and confident.
- AI Roleplay
- Objection Handling
- Performance Feedback
- Visit Readiness
MSL Concierge
SOLUTION 7Three Data Switches. One Compliant Field Tool
Independent scientific exchange for MSLs. Three independent data switches — FDA-approved data, company data, public scientific literature. MSL controls scope per conversation. Built for the regulatory reality.
- Scientific Exchange
- Literature Library
- Three Data Switches
- Compliance Guardrails
CourseIQ
SOLUTION 8TOPIC IN. CERTIFIED MEDICAL COURSE OUT
Give title or upload a slide. Get a physician-reviewed, certified visual medical course. Scene-to-video, Scene-to-animation, custom course builder. For hospitals, pharma, and medical societies.
- AI Course Builder
- Avatar Presenter
- Certification Ready
- Multilingual Courses
ComplianceIQ
SOLUTION 9Not an LMS. A compliance engine
Role-based training with compliance records & audit trails. Timestamped completions, stored certificates, exportable records. HIPAA-aligned (USA), MHLW/PMD-aware (Japan), NABH-ready (India). Live in 30 days.
- Role-based Learning
- Audit Trail
- Completion Tracking
- Global Compliance
AI Concierge
SOLUTION 10A nurse who never sleeps, in any language
Live AI nurse in Japanese and English — answers patient questions at 2am, handles pre-admission and post-discharge follow-up. Already running at Japan's top home-nursing franchise.
- AI Care Assisstant
- Multilingual Support
- Pre & Post Care
- 24×7 Assistance
ContentIQ
SOLUTION 11Studio-quality video, no studio required
In-house medical-grade video production — avatar-led, physician-reviewed, multilingual. 100s of videos across MSL, patient education & HCP training. Every asset audit-trail ready from publish.
- AI Video Studio
- Multiple Avatars
- 10+ Languages
- Fast Production
HIQ Medipoint
SOLUTION 12A waiting room that teaches while patients wait
Patient Health Awareness Station — Your Health Communication Simplified!
- Waiting Room TV
- Health Awareness
- Clinic Branding
- Multilingual Content
“The first doctor I gave the tool to revised his video 56 times. He paid for one. That told me everything.”
Built for every stakeholder in the Healthcare Ecosystem
From the patient's inbox to the hospital's compliance dashboard — one system serves all.
Hospitals & Clinics
Legal defensibility, HCAHPS scores, audit trail, EHR integration.
Smarter, Safer, Compliant Care
- Reduce Risk – Lower malpractice & penalties
- Improve Learning – Better patient understanding & recall
- Ensure Compliance – Standardized, audit-ready communication
- Reduce Burnout – Less clinician workload
Pharma & Medical Affairs
One Platform. One Audit Trail. Zero Regulatory Exposure.
Unified Therapy Enablement Platform
- Drive Therapy Adoption – End-to-end enablement across all teams
- Field-Ready Teams – MSL prep, MR training & onboarding
- Medical Education – Consistent, scalable knowledge delivery
- Built-in Compliance – Audit trails for every interaction
Home Nursing
AI concierge for reimbursement, protocols, 24/7 staff support.
AI-Driven Home Nursing Efficiency
- AI-Powered Nursing – Smart support for daily care delivery
- Save 20 Min X 5 Calls/Day – Boost nurse efficiency at scale
- Instant Q&A – RAG-based answers for routine queries
- Scale Without Hiring – Grow operations with no added headcount
Medical Devices
Training courses, risk management, certification programs.
Simplify Quality Risk Training
- Annual quality risk updates — simplified
- FDA advisory experience – Baxter, Stryker
- Audit-ready training – FDA post-market surveillance
- Certification-ready modules
Medical Societies
CME pathways, member education, oncology content libraries.
Transform Healthcare Communication
- Member Benefit Program — societies offer HealthIQ+ access as a membership benefit.
- Oncology, psychiatry, primary care.
- Active across US societies – 9+ states